QUALITY-DRIVEN FACE-TO-FACE INTERPRETING SERVICES
As a high quality translation agency, Talking Heads believes that effective communication is essential to building strong and meaningful relationships. Clear and accurate communication is key to unlocking success, both in professional and personal settings. Our team of skilled interpreters provide consecutive and simultaneous, real-time interpreting services to help make every voice heard and understood in professional settings.
Our team offer face-to-face interpreting services at business meetings, legal proceedings, healthcare appointments, and more. Talking Heads can also provide you with remote interpreting services for virtual gatherings, via telephone interpreting and video interpreting on a number of different platforms.
We understand the importance of accurately conveying the words being spoken. Our talented team also understand the nuances of language and cultural context and will ensure that all parties are fully understood, and their needs are met.
Our translation services include:
Interpreting and translating a range of languages
British Sign Language (BSL) and rare languages included
Security checks provided on request - DBS, etc
Qualified interpreters
All interpreters are trained in confidentiality, GDPR, Code of Conduct, and Safeguarding
Each interpreter is evaluated on an ongoing basis
Face-to-face interpreting
Video interpreting and telephone interpreting
Simultaneous interpreting – real-time translations
Business and conference interpreting services
“Thank you so much for today. The interpreter was great... the meeting was so smooth!”
Simultaneous Interpreting
Our simultaneous interpreting services can provide accurate, real-time translations. Whether you’re at a conference, business meeting or other type of gathering, our simultaneous interpreting gives attendees prompt translations. Our team will ensure all attendees are able to follow the discussion and speeches with ease. Simultaneous interpreting can produce a pressured environment and only highly trained interpreters can provide a high quality result in such a situation. At Talking Heads we understand the pressures involved and will source the right individuals for the given circumstances.
Conference Interpreting
We provide conference interpreting for both on-site and virtual events. Our qualified and experienced linguists and equipment can be integrated with your PA system to provide seamless interpreting. Attendees will be able to fully understand the event’s proceedings, no matter their language or the content discussed.
Telephone And Video Simultaneous Interpreting
Our skilled interpreters can provide reliable telephone and video interpreting services for businesses and individuals. The video and telephone interpreting services ensure all parties are understood with clear and accurate translations. We understand the significance of cultural understanding and the liaison interpreter will take care to ensure conversations are clear and hassle-free.
Appointment Making
Your liaison interpreter will take care of scheduling appointments. We’ll make sure to discuss the availability of non-English speakers on your behalf and coordinate the interpreter’s availability from the start of your communication. You can rest assured that our skilled interpreters are on hand to ensure seamless communication and arrangements, saving both time and hassle. We can arrange both face-to-face interpreting and remote interpreting, dependent on your needs.
Multilingual Telephone Operators
We can help you with smooth and efficient sales or customer service calls with our video and telephone interpretation services. We can also provide face-to-face interpretation on-site. These language services are available for ongoing needs or one-time multilingual campaigns.
International Interpreters
We have a team of over 11,000 professional linguists worldwide enabling us to source and manage interpreters for your international visits in any country.
WHY CHOOSE OUR INTERPRETING SERVICES
At Talking Heads, we recognise that clear communication is essential to bridge language barriers. Clear communication is key to building effective relationships. As a leading provider of interpretation and language services, we are committed to delivering top-quality interpreting solutions that meet the needs of our diverse clientele.
The Talking Heads team consists of highly trained and experienced linguistic professionals. Our interpreters possess a deep understanding of the nuances of different languages and cultures. We ensure that our language services are accurate and culturally sensitive to help our clients communicate with confidence and clarity. We offer a flexible approach with both face-to-face interpretation and remote interpretation. Whether you need video or telephone interpretation or conference interpreting, our team can help.
If you're looking for reliable, high-quality interpreting services, look no further than Talking Heads. Contact us today to discuss your interpreting needs. Let us help you overcome language barriers and communicate with ease. Crucially we also understand you are looking for value-for-money and service. We do our best to combine these elements with our quality service to perfectly suit your needs.
“You provide an excellent, well managed and professional service. You are friendly, approachable and very easy to liaise with, listening to the customer at all times. You will go out of your way to provide our requirements, even at very short notice. You continuously improve your service based on customer feedback.”
- JOB CENTRE PLUS
“I’d like to take this time to provide some feedback; all interpreters we have used have been polite and courteous and we are impressed with the services you provide. We are pleased to be using Talking Heads.”
- CARE FERTILITY GROUP
“Your Interpreter is very professional at all times and also very friendly and warm. Her attitude and compassion was excellent, and she made a very difficult situation a whole lot easier for me – thank you!”
- METROPOLITAN BOROUGH COUNCIL
“I would just like to thank you and your team for supporting the Brazil training that we delivered at Jaguar Land Rover and contributing towards the success that it was. Your Interpreter was everything promised and more.”
- JAGUAR LAND ROVER
INTERPRETING FAQs:
What is clear voice interpreting?
Clear voice interpreting is a technique used by interpreters to ensure that their spoken words are clear and easily understood by all parties. It involves speaking slowly and clearly, enunciating each word and using appropriate tone and pitch.
How do I book an interpreter for my business meeting?
Bookings can be made on a regular or ad-hoc basis, whenever it is suitable for you. You can call us on 0114 470 1076, or email interpreting@talkingheads.co.uk. We will always do everything we can to make the process as straight-forward as possible.
How do you ensure the quality of your interpreting services?
Quality checking begins with the first contact. We immediately note the quality of the approach, whether this is by phone or email. For those who get past that first step, their CV is scrutinised and is followed by a comprehensive induction process. This applies to all our interpreters. The induction includes training on confidentiality, GDPR, Code of Conduct, Safeguarding, etc. Our interpreters must also take four marked tests to ensure they meet our high standards. Once projects are assigned, we evaluate our interpreters regularly, and their average evaluation scores are used to calculate their overall QA score. This ensures our team provides the very best language services. If we are not happy that an interpreter is maintaining the standards we and our customers expect, we will cease our relationship with them.
What other translation services do you offer?
We provide a comprehensive range of written translation services in addition to our interpreting services. Our team of skilled and experienced translators can help you accurately translate a wide variety of written content, including commercial documents, correspondence, legal contracts, technical manuals, marketing materials, reports, website content, certificates, and more. Relying on our extensive experience of working to legislative translation protocols, we can also assist you in ensuring that your product label translations comply linguistically with the country of your intended supply. Sub-titling and keyword research are other examples of how we can assist you in making the correct and greatest impact.
