Remote Interpreting Services: The Impact of the Pandemic on the Translation Industry
As the Covid-19 pandemic has continued to impact businesses across the world, several industries have had to adapt as a result of the restrictions that have been placed on our lives. This has presented several new challenges in the form of continued remote working and the use of new tools such as Zoom, Microsoft Teams and more to communicate effectively. But with more businesses able to hire internationally as a result of this new way to work, how has this impacted the translation industry as a whole and the essential services they provide? Since March 2020, Talking Heads has adapted to provide our translation services to a wide range of audiences using a wide array of video conference and online phone software’s. We have seen a number of businesses also following this path with great success continuing to provide services to their audiences in the digital world.
The Closure of Events as a Result of the Virus
During the pandemic, businesses around the globe have suffered financially due to extended lockdowns, store closures and social distancing rules. Large events have also had to be cancelled or postponed as well as face-to-face meetings, something the translation industry has felt the impact of. As a result, many translators have had to switch to online video remote interpreting to cater for the lack of in-person corporate events and travel restrictions. Translation companies have had to provide their services over Zoom, through phone calls and have even seen a rise in demand for sector-specific translation, for example, e-commerce, medical, and pharmaceutical sectors.
At Talking Heads, our remote interpreting services work with your phone conferencing system to patch through an interpreter to your location. As part of the service, we will provide you with a clear and concise phone number and passcode which when dialled adds them to the calls. You have complete control over the call and can add and remove your interpreter when required.
An Increase in Remote Translation as the World Goes Digital
Due to in-person events being cancelled, businesses have relied on video remote interpreting companies who have adjusted to expand their services to meet demand. Alongside traditional face-to-face interpreting, the team at Talking Heads also provide a wide range of other translation services. We understand how important professionalism is when it comes to providing translation, that is why we provide native speakers of the language you require as well as both telephone and video interpreting tools. Not only are each of our linguists fluent in multiple languages, but they also have specialist knowledge within your business sector, as well as the promise of complete confidentiality.
Remote Translation for Online Businesses
With many businesses now working remotely, the need for online remote interpreting services is likely to continue. With many requiring translation services for international business meetings and virtual events, the use of remote interpreters will continue to help increase your brand’s relationship with customers. Their overall experience will be improved and will influence higher customer retention. Though it may take time to see the results of the remote interpreting services and their impact on your business, the pandemic has created a wealth of online opportunities for translation in the absence of in-person events.
Our remote translation services at Talking Heads are ideal for video conferences, international phone calls and socially distanced meetings for a wide range of sectors. Get in touch with us today to find out more information about the services we offer.