Our TEAM & Linguists

At Talking Heads, we know the importance of offering a professional team, focused on your targets. Meet our team who aim to become part of your team.

Our Management Team

  • Georgiana Babtan

    Project Manager

    Languages: Romanian (native), English, Korean.

    Having a Bachelor’s degree in Korean and Japanese Language and Literature, Georgiana has studied in Romania and South Korea.

    Georgiana says "It’s so interesting to be surrounded by so many different individuals; gaining insight into how to deal with different and unique situations/personalities; every day is a new lesson”.

  • Jacob Bloor

    Resources Manager

    Languages: English (native), German, Czech

    A graduate from the University of Sheffield (BA German with Czech and MA in Translation Studies), Jacob is a passionate traveller and culture enthusiast. If he’s not posting about travelling across the world, you’ll find him either in the Peak District on a long hike, or at home playing with his pet kitten, Mini.

    Jacob says, “It’s so refreshing to work with such a vibrant, diverse and knowledgeable team. I’m looking forward to a long and fulfilling career at Talking Heads!”

  • Eileen Enos

    Founder / Director

    Languages: English (native), Spanish, French.

    A well-versed traveller, having visited more than 30 countries across every continent.

    Eileen says "I’m hoping to achieve bigger and better things for Talking Heads with a satisfied and well rewarded team”.

    Client feedback: “Thank you for your swift response as always.” Solicitor, Sheffield.

  • Marina Giraldo-Mejia

    Administrator

    Languages: Colombian Spanish (native), English.

    Marina loves travelling, reading and cooking, and going for long walks or swimming to keep active.

    Marina says “I hope to continue working here for a long time; I would like to learn more from the teams so I can enrich my knowledge in the field of translation and interpreting further, so my role can grow as the company continues to grow too.”

  • Donna Grice

    Interpreting Coordinator

    After nearly 30 years working in banking and the NHS, Donna now works in our Interpreting Team, assisting our clients with their interpreting requirements. Outside of work, she loves travelling, especially in Europe to places connected with WW2 veterans, although most of her time is currently spent with her new puppy, Foxie.

    Donna says, “Every day at Talking Heads is totally different, I love it!”

  • Amie Harrison

    Senior Finance Manager

    Languages: English (native), BSL.

    Looks after the often complicated task of invoicing and client accounts. Mum to two lively boys and also shares her home with a corn snake called Ghost.

    Amie says “I’m looking forward to a long and happy career at Talking Heads!”

  • Paul Heath

    Senior Project Manager

    Paul enjoys travelling and after realising he's spent more time on European breaks than British ones, he is trying to address that balance by going on hikes in the Peak District, Ben Nevis and Snowdon, among others.

    He is passionate about coffee, food, his houseplants and loves language - in particular idioms and how they come into being.

  • Neil Mathews

    Senior Project Manager

    Languages: English (native), Dutch, German.

    Neil graduated from the University of Sheffield (German with Dutch) and, after a 2.5 year stint in the Netherlands, returned to the Steel City. Neil mostly spends his time on quizzes, whisky tasting and cooking.

    Neil says “My aim is to make sure that Talking Heads is everyone’s favourite agency to work with”

    Client feedback: “Neil you are a LEGEND!! Thank you so much for all your help.” Solicitor, Sheffield.

  • Zane Svare

    Junior Project Manager

    Information coming soon.

  • Stacey Taylor

    Linguist Finance Coordinator

    Stacey enjoys learning about new languages, cultures and clients through her work. Outside of work her primary passions are her lovely children, music and makeup.

    Stacey says "I hope to continue to work here for a long time as I have learnt so much already and I want to continue doing so. I have never worked in such a content environment.”

  • Marta Woźnica

    Translation Team Leader

    Languages: Polish (native), English, Russian.

    Preferring epic scenery to cities, Marta’s favourite places she has visited so far are the Western National Parks in the USA and Sub-Saharan Africa.

    Marta says “It’s never the same- we are constantly challenged with new things – it never gets boring”.

    Client feedback: “Marta, you are absolutely wonderful! Thank you so so much for this, it’s very much appreciated.” Amy, Food Manufacturer.

Talking Heads’ Translators & Interpreters

Built, managed and constantly refined since 1999, the Talking Heads linguist pool contains over 12,000 translators, interpreters and multilingual design & media experts world-wide.

We work with approximately 400 linguists each month on client projects, each chosen for their specific language pair, qualifications, sector expertise and experience.

The quality, range of expertise and reliable availability of our worldwide linguists is the lifeblood of our business, and is essential to the accurate and natural-sounding written and verbal communications we produce.

The Basic Essentials

  • Working with mother-tongue (native) speakers of every language pair in the world - preferably based in the country where the content will be used, to assure cultural knowledge.

  • Qualified / pre-tested in written translation and / or interpreting and tested by us at induction stage and on an ongoing basis.

  • Linguists chosen specifically for their experience in the required client sector and terminology knowledge.

  • Confidentiality is always a priority.

  • Talking Heads attracts many applications from linguists due to the Company’s profile and the excellent reputation we have. Talking Heads only advertises for linguists where there is a requirement for an unusual language or noticeable under-representation.

    When approached by a linguist, we review:

    • Type, form and level of education; school, university, vocational, etc. (always taking into consideration the country in which they were educated)

    • Qualifications gained, and if continuing to work towards

    • Security clearance/s

    • Commitment to languages as a career

    • Experience in translating / interpreting

    • Experience in a particular industry or area

    • Self-testing methods and continuous self improvement - CPD

    • Client list

    • References

    • Online resources provided for specific content / sectors

    • Per Client / Project Inductions / Training Packs

  • All new linguists take part in our intensive induction programme which includes:

    • Online induction / training covering

      • Confidentiality

      • Expectations

      • Code of Conduct

      • Communication and Relationship

      • Safeguarding

    • Assessments:

      • Induction Self Assessment

      • Language Assessment

      • Induction Test (80% pass rate)

      • Interpreters: Safeguarding Assessment

      • Translators: Translation tests on Social Care, Legal, Marketing, Marketing with Technical, Technical, Food, Fashion and Cosmetics (providing an overview of their skill and content type they are best suited to)

    • Data Protection / Security / Public Sector Requirements

      • Security check; proof of eligibility for work in UK

      • Face-to-face / video interview to verify identity and avoid common scam techniques

      • DBS (Disclosure & Barring Service) check where required / requested

      • Diploma certification as base level

      • Adherence to GDPR

    • Agreements:

      • NDA

      • Terms & Conditions

    • Via our proprietary online system, ProjectLSP.com, we record and review all quality issues:

      • This links all parties and provides quantifiable data, e.g. clients and proof-readers providing a quantitative ‘Out of 10’ score as well as qualitative reviewing

      • All graded feedback is automatically calculated to form a linguist’s score.

      • If this score drops below 80%, they are automatically made not available for live projects, until the drop in quality level is assessed and rectified.

    • Selective / random testing - interpreters and translators

    • Proof-reading by a second linguist included in our ‘Standard Translation’ process

    • Ongoing monitoring via customer feedback

    • Encourage continuous training and revisits to the online induction provided by Talking Heads

    • Refresher communication to remind linguists of the importance of our beliefs

    • Client feedback and client reporting using structured, quantifiable methods

In our linguists' own words...

  • “I just wanted to say thank you really, that's all, for your kind and on going support. I really appreciate your time.

    I've found that Donna is always considerate and helps promptly when I most need help, when I've rang office number. Neil you are most helpful and considerate via email instructions to, very rarely spoken to you over the phone but I enjoy the email acknowledgements.

    I really enjoy working for TH, you have always shown care towards me. I hope it continues in this way going forward. Hope you have a good afternoon, take care.”

    Warm regards, Rubi 😊

  • “Talking Heads is one of the very few decent, fair interpreting companies.”

    Zita, Hungarian

  • “An agency to work with. My experience with them: demanding but scrupulous, interesting projects. Great PM.”

    Fernando, Italian

  • “Amazing. A Professional, fun, responsive, payments on time, would love to welcome more projects.”

    El, Finnish

  • “Just FYI, Talking Heads is my favourite office to work for. I love all of the guys - they are super-duper great! I wish for a long relationship. You are the best! :)”

    Barbro, Swedish

  • “It has always been a pleasure to work with Talking Heads. Clear instructions, friendly PMs and on time payment.”

    Fenny, Gujarati

  • “Everyone is so friendly and professional. Interesting projects, good communication and prompt payment. It’s a great pleasure to work for Talking Heads!”

    Vinicius, Portuguese

EVERY MEMBER OF OUR TEAM IS 100% ON-BOARD WITH OUR MISSION; TO PROVIDE OUR CUSTOMERS WITH THE BEST POSSIBLE SERVICE, AND TO MAINTAIN OUR REPUTATION AS INDUSTRY PROFESSIONALS AND EXPERTS.

Thanks to this brand focus, we ensure everything we do is of the same consistently excellent quality. From small translation requests to large-scale conversion projects, our team are equipped to get the job done; with everyone working towards the same goal, fulfilling your needs and making us an even more effective unit.

With decades of collective experience in producing world-class translations, at Talking Heads we know the importance of a competent, friendly and professional team when it comes to serving our customers. That's why we always strive to provide a happy, productive and efficient environment thanks to our leadership and team-building strategies. We offer native translation for every language on Earth, making us uniquely placed for the perfect blend of different cultures, lifestyles and ethics.

Every member of our team is equipped with the skills and experience to create a powerful unit of knowledge and guidance, whatever your area of business. With our unique setup, everyone from our founders to our administrative staff is equipped with the skills to speak to our customers, wherever they are in the world. With team members and linguists from Europe, America, Africa and beyond, we're ideally placed to offer a service you'll love; from people that you'll like working with.

Our business accesses a worldwide network of over 11,000 linguists. Working with both our internal team and this wider network, we ensure our service is the best available.